Thank you for choosing Sona Woodpress Oil.
We aim to deliver your order safely and quickly across India.

1. Order Processing Time

  • All orders are processed within 1–2 business days
  • Orders placed on Sundays or public holidays are processed on the next working day
  • You will receive an order confirmation and tracking details via email/SMS

2. Delivery Time

Estimated delivery time depends on your location:

  • Metro Cities: 2–4 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Areas: 6–10 business days

Delivery timelines may vary due to weather, logistics delays, or high order volume.

3. Shipping Charges

  • Free Shipping on orders above ₹[Insert Amount]
  • A standard shipping fee may apply to smaller orders
  • Final shipping cost will be shown at checkout

4. Shipping Coverage

We currently ship across Pan India.

For bulk or international orders, please contact our support team.

5. Order Tracking

Once your order is shipped:

  • You will receive a tracking link via email/SMS
  • You can track your shipment in real-time

6. Packaging & Safety

Every bottle of Sona Woodpress Oil is:

  • Securely sealed
  • Carefully packed
  • Protected to avoid leakage or damage during transit

We follow strict quality and hygiene standards.

7. Delivery Attempts

Our courier partners will attempt delivery:

  • Up to 3 times
  • If unsuccessful, the package may be returned to us

Additional charges may apply for re-shipping.

8. Damaged or Missing Orders

If your order arrives damaged or incomplete:

  • Contact us within 48 hours of delivery
  • Share photos of the package and product
  • We will arrange replacement or refund after verification

9. Address Accuracy

Please ensure your shipping address and phone number are correct.
We are not responsible for delays due to incorrect details.

10. Contact Us

For shipping-related questions:

SONA Woodpress Oil
📧 Email: support@sonawoodpressoil.com
🌐 Website: www.sonawoodpressoil.com